Customer relationships in a connected world

With more points of interaction, blurring touchpoint roles and more demanding customers find out how you can build profitable customer relationships. Related Customer Strategies

Building brands for the 21st Century

Find out how to build successful brands in today's complex and fragmented world with new touchpoints, new channels and new technologies. Related Brand & Communication

D3 2016: Manulife's John Brisco on re-imagining a traditional industry in a connected world

John Brisco, CIO & COO of Manulife Asia, talks about how the insurance company is challenging the industry status quo by focusing on the customer experience. John was speaking as part of Kantar TNS D3 2016: Delivering Impact in a Connected World, a summit exploring the opportunities and...

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