Rosie Hawkins, Global Director of Client Solutions at Kantar TNS discusses how new technology is enabling ever-greater personalisation, yet can sometimes leave the consumer feeling stalked. Rosie was speaking as part of Kantar TNS D3 2016: Delivering Impact in a Connected World, a summit exploring the opportunities and challenges that digitalisation presents, held in Bangkok in March 2016.

This is a shortened version of Rosie's original presentation. To find out more about how to connect with consumers in today’s digital world, or to register interest in future D3 events, please do get in touch by contacting