When it comes to customer experience, the time for talk has passed

There’s a lot of talk about the importance and value of customer experience. A LOT of talk. But there is still not as much meaningful action going on as there really should be. Read more

October 2018

Mobility misses big time. Our view from the Paris motor show 2018

Two years ago, the Paris motor show revealed exciting developments in mobility innovation. We thought this year’s would be equally eye-opening, as congestion and seamless urban mobility have become even bigger issues. What we discovered was definitely surprising, but not in the way we expected. Read more

October 2018

Authentically disruptive: staying true, thinking differently

While not every brand can push the boundaries as far as Alibaba or Airbnb, opportunities exist for established brands to challenge norms and perceived wisdoms about their own brand or category. Read more

August 2018
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Latest news & insights

Kantar TNS UK | GDPR Awareness Index
Kantar TNS UK | GDPR Awareness Index

The second wave of Kantar TNS’ GDPR Awareness Index shows that public awareness of GDPR remains low, unchanged from last month at 34%. Understanding of what is covered by the new regulation also remains poor.

October 2018
From mental and physical availability to mental and physical disruption
From mental and physical availability to mental and physical disruption

When buying decisions are delegated to algorithms, what is the role of the marketer? Phil Sutcliffe believes practitioners will need to increasingly jolt consumers into taking notice – and brand activism might just trump AI

October 2018
SME business owners
SME business owners

Kantar TNS UK conducted an award-winning study, utilising innovative techniques such as gamification, in order to engage with and learn from SME business owners and senior financial decision-makers across a spread of business sectors.

October 2018
Current Account Switching Index | 4 Years On
Current Account Switching Index | 4 Years On

The Current Account Switching Service (CASS) was designed to create a more level playing field across banks and to encourage more choice in personal and small business banking.

October 2018
The role of the marketer when buying decisions are delegated to algorithms
The role of the marketer when buying decisions are delegated to algorithms

Practitioners will need to jolt consumers into taking notice – and brand activism might just trump AI.

October 2018 | FMCG

Latest press releases

Growing numbers of Londoners say poor air quality is having an impact on their daily lives, new polling data reveals, influencing where they choose to live and where they send their children to school.

29 May 2018

Global research agency Kantar TNS today announced the appointment of Martin Dewhurst as Managing Director of Financial Services & Technology, UK.

09 April 2018

Excess packaging, especially plastics, is causing widespread concern among the British public according to new research from Kantar TNS, whose survey of 1,260 Brits shows that 63% are concerned about reducing the amount of packaging they buy.

29 March 2018

The second wave of Kantar TNS’ GDPR Awareness Index shows that public awareness of GDPR remains low, unchanged from last month at 34%.

08 March 2018

Eve Dixon has been named in the 2018 Timewise Power 50 awards, a roll-call of the UK’s top flexible and part-time workers who are delivering in high-earning, business-critical roles with non-traditional working patterns.

26 February 2018