Have you downloaded the TNS My Connect App?

TNS Mobile Surveys are carried out via the My Connect App. The app is linked to Lumi Mobile and we have an agreement in place with them. If you have any queries about a survey, please contact qinfosec@tnsglobal.com providing details of the survey.


Why do the Terms & Conditions link to Lumi Mobile?

As the TNS My Connect App is linked to Lumi Mobile, the link for Terms redirects to the Lumi Mobile T&C's and Privacy Policy. For T&C's the email address is info@lumimobile.com, tel 0207 884 9666, address 154-160 Fleet Street, London, EC4A 2DQ.


Why does the Privacy Policy link to Lumi Mobile?

As the TNS My Connect App is linked to Lumi Mobile, the link for Privacy Policy redirects to the Lumi Mobile T&C's and Privacy Policy. For the Privacy Policy, the email address is privacy@lumimobile.com and address is Lumi Technologies, Regina House, 124 Finchley Road, London, NW3 5JS.


If you wish to make a complaint, please click here.

Lumi Mobile UK Terms & Conditions for Mobile Surveys

Lumi Mobile UK Privacy Policy for Mobile Surveys