Singapore: 14 February 2017 - Global insights consultancy Kantar TNS has appointed Stephane Sanchez as Regional Head of Customer Strategies, Asia Pacific. Stephane will take up the position in March, based out of the Singapore office.
In his new role, Stephane will lead and develop the company’s Customer Strategies practice across Asia Pacific markets, directing a dedicated team of customer experience experts to help clients unlock the moments that develop customer relationships and deliver effective customer experience strategies.
Stephane joins from Caterpillar, where he was Global Customer Experience & Design Project Manager, responsible for global transformation work streams, expertise and talent development, and innovation projects. He has over ten years’ experience in the region.
Commenting on Stephane’s appointment, Jon Foged, Chief Strategy and Business Development Officer, APAC, Insights, Kantar, said: “As new technologies continually reinvent the customer journey, clients in Asia are looking for a deeper understanding of their customer relationships across diverse and dynamic markets. Stephane’s expertise in delivering customer experience strategy for a leading global manufacturer will strengthen our ability to guide our clients in this area.”
Commenting on his new role, Stephane added: “I’m really looking forward to joining the team and leading the Customer Strategies practice within the region. Kantar TNS has a superb legacy of developing solutions that get under the skin of customer interactions, and I’m confident that we can continue to guide our clients to shape the strategies that enhance relationships and deliver growth.”
About Kantar TNS
Kantar TNS is one of the world’s largest research agencies with experts in over 80 countries. We provide actionable insights to help companies make impactful decisions and drive growth.
With expertise in innovation, brand and communication, shopper activation and customer relationships we help our clients identify, optimise and activate the moments that matter to drive growth for their business.
We are part of Kantar, one of the world’s leading data, insight and consultancy companies.
Find out more at www.tnsglobal.com
Kantar is one of the world’s leading data, insight and consultancy companies. Working together across the whole spectrum of research and consulting disciplines, its specialist brands, employing 30,000 people, provide inspirational insights and business strategies for clients in 100 countries. Kantar is part of WPP and its services are employed by over half of the Fortune Top 500 companies.