TNS Global Service Centres

The Offshore Research Services Centre (ORSC) at Hyderabad, India
TNS’s largest global service centre is located at Hyderabad, India. Set up in 1999, today the ORSC in India has close to 700 employees and provides operational research support to TNS group companies and clients worldwide. 

This centre has the advantage of being located in the No.1 offshore destination in the world for service offshoring - India.  India benefits from a large resource-base of highly educated English speaking graduates, an evolved Market Research industry, top class management institutes, and a mature offshoring industry for IT enabled services.  The services provided by this Centre fall broadly into three types;

Research Services:
Scripting, Coding, Data processing, Charting, Reporting and Research support. Most of these services are provided in English as well as in French at this centre.

Customer Intelligence:
Insight Mining and Advanced Statistical Analysis:  High end capabilities in advanced quantitative modeling and statistical techniques.

IT and Software:
24x7 support for TNS group companies in terms of IT support.

Other: TNS Global Service Centres

The Slovakia (Bratislava) Centre
A 35 member team German speaking team providing services in DP and IT/SW.

The Philippines (Manila) Centre
A 30 member team offering English services in DP, Coding, Scripting and Charting.

The Argentina (Buenos Aires) Centre
A 3 member team providing Spanish services in DP, Scripting and Charting.

Competitive pricing
Lower operational costs means group-wide competitive pricing capabilities. 

Expertise
With large volumes of operational work being centralised, our Global Service hubs are Centres of Expertise, delivering high levels of operational efficiencies, planned training, and global best practice. 

Quality Standards
High quality standards are critical to the success of offshore centres.  Enforcement of International standards, process oriented operations, global best practices across countries and projects and research methodologies means high quality levels at all our Service centres.  Most centres are compliant with ISO 9001. 

Quick turnaround
‘Dedicated’ teams working in different world time zones provide quicker turnaround times for clients.

Jenny Abraham
Global Offshoring Director
TNS House
Westgate
London
W5 1UA, United Kingdom
Tel: +44 (0) 208 967 2018
jenny.abraham@tns-global.com

ORSC India
TNS India ORSC
Orion Block
Ascendas IT Park
Hyderabad, India  500081
Tel No: +91-40-3088 8000

Research-related services (DP, Scripting, Coding, Charting/Reporting)
Dayalan P (Head) - dayalan.p@tns-global.com

Customer Intelligence
Paul Abraham (Head) - paul.abraham@tns-global.com

IT services
Ven Chitturi (Head)- ven.chitturi@tns-global.com

Slovakia (Bratislava) Centre
Dirk Hintreich (Head) - dirk.hintreich@tns-infratest.com

Phillipines (Manila) Centre
Julie Vinluan (Head) – julie.vinluan@tns-global.com

Argentina (Buenos Aires) Centre
Ana Fernandez (Head) - ana.fernandez@tns-gallup.com.ar