Travel and tourism (UK)
TNS are market leaders in the provision of research and consultancy services to companies and organisations within the travel, transport, tourism and leisure industries. Our client list includes all the National Tourist Boards in the UK and Ireland, Government departments and agencies across the UK with an interest in these sectors, transport authorities, rail and train companies, airlines and holiday/travel operators.
Within the travel and transport sectors, we provide a wide range of services and solutions for:
- Customer satisfaction
- Customer profiling studies
- Origin and destination surveys
- Modal choice studies
Within the leisure and tourism sectors, our clients can expect solutions and insights derived from:
- Surveys of visitors to destinations and attractions
- Evaluation of marketing and policy initiatives
- Economic assessment of major events – sports, entertainment, conferences etc
- Monitoring the levels of participation in certain leisure activities
- Assessing the levels of current and potential demand for destinations in particular markets or within specific market segments