TNS Choice Awards recognise banks and other financial services providers that outperform their competitors in acquiring, retaining and developing customers. Our winners are the market's choice in attracting new customers, satisfying and retaining customers, and winning a larger share of their customers’ total financial business.More text
How they're measured? Winners of the TNS Choice Award are determined by drawing upon TNS’s multi-client research programs. These large-scale market intelligence programs evaluate the competitive momentum of individual financial services firms. The research identifies what is driving marketplace momentum through an assessment of each firm’s customer experience, brand health, and marketing effectiveness.
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