TNS Global website

TRI*M Conference Programme

The Agenda for the Client Meeting at the Global TRI*M Conference spans two days: the afternoon of Thursday, March 18 and Friday, March 19, 2010.

Conference programme

The Conference Programme starts on Thursday, March 18 at 14.30h
Thursday Night Gala Dinner will start at approx. 19.30h

Friday morning, the Conference starts at 9.00h
Closure of the Conference Programme approx. 13.30h

Friday’s After-Conference Programme starts at 15.00h
Friday Night Dinner will start at approx. 19.30h

Key topics

The Customer Centric Organisation – A Prerequisite for the Future of Stakeholder Relationships

Corporate Reputation Management - Challenges and Answers beyond Research

Emerging Markets – Stakeholder Management in Challenging Environments

Employee Experience Management - present and future trends & tools

On Friday, additionally to more client case studies and some insight presentations on latest Stakeholder Management developments by the Global TRI*M Centre, we conduct a so-called Knowledge Fair. At the Knowledge Fair, a diverse range of topics is displayed at various booths and staffed with TNS experts, so that clients have the opportunity to learn more about subjects and questions which matter most to them.

Stakeholder Management Knowledge Fair topics:

Corporate Reputation as the basis for Strategic Communication Management
Stakeholder Relationships in a Digital World
Exploring Customer Relationships: Applying Qualitative Research
Employee Experience Management: Making Change Happen
Bringing Results into Action: Reporting Platforms
Customer Satisfaction in the Automotive Industry - The Challenge of Globalisation
Customer Relationships in the Finance industry revisited
Conquering Technology challenges: Engaging Stakeholders in a high pace environment

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